Understanding intermediation in a digital environment: (Registro n. 33065)
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| 000 -LÍDER | |
|---|---|
| Campo fixo | 03435npm a2200301uu 4500 |
| 001 - NÚMERO DE CONTROLE | |
| Número de controle | 000015373 |
| 003 - CÓDIGO MARC DA AGÊNCIA CATALOGADORA | |
| Campo fixo de controle | OSt |
| 005 - DATA E HORA DA ÚLTIMA ATUALIZAÇÃO | |
| Número de controle | 20241105221220.0 |
| 008 - CAMPO DE TAMANHO FIXO - TODOS OS MATERIAIS | |
| Campo fixo de controle | 0000s2001 xx ||||go |0|| 0 eng d |
| 080 ## - CLASSIFICAÇÃO DECIMAL UNIVERSAL (CDU) | |
| Código numérico da CDU | 025.5:004.031.43 |
| Item number | S728u |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 100 1# - ENTRADA PRINCIPAL - NOME PESSOAL | |
| Nome pessoal | Southwick, Silvia Barcellos |
| 9 (RLIN) | 25319 |
| 245 10 - TÍTULO PRINCIPAL | |
| Título principal | Understanding intermediation in a digital environment: |
| Subtítulo | an exploratory case study |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Syracuse : |
| Date of production, publication, distribution, manufacture, or copyright notice | 2001 |
| 300 ## - DESCRIÇÃO FÍSICA | |
| Extensão | 280 p. |
| 502 ## - NOTA DE DISSERTAÇÃO OU TESE | |
| Nota de dissertação ou tese | ^aDissertacao^bDout. Filosofia em transferencia da Informacao |
| Name of granting institution | Graduate School of Syracuse University |
| 508 ## - NOTA DE CRÉDITOS DE CRIAÇÃO/PRODUÇÃO | |
| Nota de créditos de criação/produção | Orientador: Kwasnik, Barbara H.K |
| 520 3# - NOTA DE RESUMO, ETC | |
| Nota de resumo | The internet individual with the opportunity to access unprecdented amounsts of information on any given subject.However, there remain barriers to rerieving the best and most relevant documents.The present study focuses on processes of resolving user ( versus technical) issues.Informations system users have traditionally relied on expert intermediarias for resolving problems.Face-to-face encounters have been he traditional form of human-expert intermediation.Increasinly, however, information-provision services have begun to offer human-mediated information services through computer networks-especially the internet-recognizing the poencial advantages in overcoming barriers of time and space in user-intermeiary communications.Despite the likely increase in this trend future, there remains at this point an inadequate understanding of he effectiveness of these sysems.The present study investigaes intermediation in the context of an asyncronous text-based compuer-mediated medium, such as e-mail and web-orms.The goal of the research is in describing and gaining a further understanding of processes of intemediation.The main objectives are to identify the factors that are perceived as affecting digital intermediation and to investigate how and under what circumstances these factrs miht affect digital intermediation.The research takes the form of anexploratory case study of a hospital library infomation service.The overall approach is naturalistic.Grouunded theory provides a framework for data analysis.In order to elicit a rich and fully infomed accounting of the phenomenon under investigation, the researcher interpret s and relates the diverse human perpectives of the intermediaries, the users, and the researcher herself.This provides a basis for highlighting potentially conflicting, as well as corroborating, evidence.The study contributes at both the conceptual and practical leves to an overall understanding of digital intermediation by producing a descriptive framework of analysis.Nine cateories of factores potentially affecting digital intermediation are identified.These factores form three broad aspets of digital intermediation: media use, question negotiation and personal comminication preference.The researche also proposes directions for future research in the area of reference intermediation in a digital environment |
| 650 #0 - ASSUNTO TÓPICO | |
| Cabeçalho tópico ou nome geográfico | serviço de referência digital |
| 9 (RLIN) | 4084 |
| 650 #4 - ASSUNTO TÓPICO | |
| Cabeçalho tópico ou nome geográfico | transferencia da informacao |
| 9 (RLIN) | 1068 |
| 650 #7 - ASSUNTO TÓPICO | |
| Cabeçalho tópico ou nome geográfico | Serviços de informação |
| Subdivisão geral | Estudo de usuários |
| Fonte do cabeçalho ou termo | Br |
| 9 (RLIN) | 7438 |
| 650 #4 - ASSUNTO TÓPICO | |
| Cabeçalho tópico ou nome geográfico | entrevista digital de referência |
| 9 (RLIN) | 25320 |
| 650 #4 - ASSUNTO TÓPICO | |
| Cabeçalho tópico ou nome geográfico | comunicacao mediada por computador |
| 9 (RLIN) | 25321 |
| 650 #7 - ASSUNTO TÓPICO | |
| Cabeçalho tópico ou nome geográfico | Bibliotecas digitais |
| Fonte do cabeçalho ou termo | Br |
| 9 (RLIN) | 7 |
| 856 40 - LOCALIZAÇÃO E ACESSO ELETRÔNICO | |
| Identificador uniforme de recurso - URI | <a href="https://ridi.ibict.br/handle/123456789/346">https://ridi.ibict.br/handle/123456789/346</a> |
| 942 ## - ITEM (KOHA) | |
| Tipo de material | Tese |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| Operator's initials, OID (RLIN) | 1608^b |
| Cataloger's initials, CIN (RLIN) | Burnier |
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