Design centrado no usuário e diálogo clientes-organizaçoes através de interfaces na web

Por:

Agner, Luiz Carlos

Colaborador(es):

Moraes, Anamaria de

Rio de Janeiro : 2002Tipo de conteúdo:

text

Tipo da mídia:

unmidiated

Tipo de armazenamento:

volume

Assunto(s):

Boletim Tecnico do SENACResumo: This article addresses theoretical concepts on Human Computer Interaction (HCI) and discusses methods of improving the presence of organizations in the World Wide Web. The objective of this theme is to optimize the dialogue with the online customers, considering their goals, necessities and tasks as well as their previous experience with computers

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This article addresses theoretical concepts on Human Computer Interaction (HCI) and discusses methods of improving the presence of organizations in the World Wide Web. The objective of this theme is to optimize the dialogue with the online customers, considering their goals, necessities and tasks as well as their previous experience with computers

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